To make a test call from Microsoft Teams, you must use the desktop app. The web interface does not support the test call feature. Open the Microsoft Teams desktop app. Click your profile icon at the top right. Go to Outlook Calendar, open the Teams meeting request, and select Join Microsoft Teams Meeting. Do one of the following: Enter your name, and select Join the meeting. Microsoft Teams SfB / Lync Other Tools Message Analyzer SARA Client. Teams Meeting Delegation. Modern Authentication (OAuth) credentials. I understand that I must use the credentials of a working account from my Exchange domain to be able to test connectivity to it remotely. I also acknowledge that I am responsible for the management.
It also shows how to make a Test call before any meeting, to make sure it all works. Firstly open Microsoft Teams. Then click on your Profile icon in the top right (1) Then click on Settings (2) Within Settings, click on Devices. This opens the Devices section, and allows you to check you have the right microphone, speakers and webcam set. To launch Microsoft Teams in your browser. The browser application is a great tool because it can be accessed from anywhere and on any device you have access to. Desktop Instructions. Ocated at the bottom left of your screen and start typing the word “Teams.” 2. Microsoft Teams icon.
This article explains how to check Microsoft Teams is working as it should before you connect to a group video conference meeting – it shows how you can access the settings needed to check the Microphone and Speakers (and webcam if you are using one) – making sure you are ready for any group video conference chats. It also shows how to make a Test call before any meeting, to make sure it all works.
Firstly open Microsoft Teams.
Then click on your Profile icon in the top right (1)
Then click on Settings (2)
Within Settings, click on Devices
This opens the Devices section, and allows you to check you have the right microphone, speakers and webcam set. It also is where you can make a Test call to check these devices are all working as they should.
If you have any problems with this, you can log a call on the helpdesk by emailing to [email protected]
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This article introduces an end-to-end approach to planning, delivering, and operating Microsoft Teams Rooms as part of your overall meeting and conference room strategy.
You’ll find planning information below covering the recommended approach and key decisions that you need to make, with links to supporting technical information. We recommend that you review the Plan, Deploy, and Manage sections even if you’re already fully deployed.
Microsoft Teams Rooms provides a complete meeting experience that brings HD video, audio, and content sharing to meetings of all sizes, from small huddle areas to large conference rooms.
Microsoft Teams Rooms help is a great resource to find out more about Microsoft Teams Rooms and how it can add value as part of your deployment. In addition, we recommend watching this overview video.
Microsoft Teams Rooms includes the following key components to deliver a great user experience:
You can procure these components as preinstalled bundles from a number of vendors, or you can purchase the supported components individually by following the requirements documented in this article.
In addition to the Surface Pro/dock combination, you can also purchase Microsoft Teams Rooms with the touchscreen control panel, compute, dock, and key peripheral devices integrated.
Typically, the bundles and integrated units include preinstalled software, whereas if you buy supported components individually for the Surface Pro systems, you’ll need to install the software. For instructions, see this article about installing software on devices.
You can deploy Microsoft Teams Rooms with Microsoft Teams, Skype for Business Online, or Skype for Business hybrid or on-premises deployments. See the Teams Meeting Room Licensing Update for information on the needed licenses.
Use the approach illustrated below to guide you through your deployment, and customize the sample outputs provided throughout these articles as needed for your organization.
Begin with understanding what conference rooms you have and envisioning what would work best for you in the future, then move through selecting and procuring the equipment you need, readying your sites, configuring and deploying your service, managing change and user adoption, and developing operations and maintenance procedures.
You might need to coordinate these activities across several teams. We provide a high-level view of the main activities that you should cover, and also suggestions for the teams who are typically involved in deploying and managing conference room systems, to help you decide who you need to work with.
|Task||Who might undertake the task||Assigned to||Links to this content|
|Inventory rooms||Facilities / AV team / IT Project Team||Room inventory and capability planning|
|Plan capabilities||IT Project Team||Room inventory and capability planning|
|Device selection||IT Project Team / AV Team||Device selection|
|Procurement||IT Project Team / AV Team||Procurement|
|Site readiness||Facilities / AV team / IT Project Team||Site readiness|
|Service readiness||IT Project Team||Service readiness|
|Configuration||IT Project Team||Configuration and deployment|
|Deployment||Facilities / AV team / IT Project Team||Deployment checklist|
|Adoption||Facilities / AV team / IT Project Team||Adoption|
|Maintenance and operations||AV team / IT Project Team||Management overview|
The first step is to inventory your organization’s existing meeting and conference rooms to understand their environment, room size, layout, and purpose, and to identify the capabilities you want each room in scope to have in the future such as which richer collaboration capabilities will be enabled in the room.
After you create an inventory of the equipment and capabilities in each existing room, your requirements for that room feed into your device selection planning to create a rich conferencing solution. The modalities (audio, video) needed for each room—in addition to room size and purpose—all play an important role in deciding which solution is most appropriate for each room.
As part of your discovery, it’s key to consider room acoustics and layout. For example, check that the chairs in the room won’t block the camera view. Verify that the room doesn’t have excessive echo or noisy air conditioning, and that it does have sufficient power for the screens and Microsoft Teams Rooms. There are many factors to consider that your audio-visual (AV) team or partner will be able to advise on.
Sample meeting/conference room inventory
|Site||Room name||Room type||Number of people||In scope?||Current room capabilities||Future room capabilities|
|London HQ||Curie||Medium||6–12||Yes||Speakerphone||1 screen, audio and video plus presentation|
|Sydney HQ||Hill||Large||12–16||Yes||Legacy AV unit, 1 screen and camera||2 screens, audio and video plus presentation|
Evaluate which Microsoft Teams Rooms solution is the most suitable for each room based on the future capabilities you want for the room. Decide which AV peripheral devices are the best fit, depending on room size and layout.
For guidance for the type of system and peripheral devices by room type and size, see the Microsoft Teams Rooms requirements article.
Based on the vendor you prefer, use the information provided in the requirements article to define your Microsoft Teams Rooms and supported peripheral device configuration per room type, and use this as a template for your deployment.
Pro Tip – Some room types might not be applicable for your deployment.
Sample Microsoft Teams Rooms deployment template for your organization
|Room type/size||Number of people||Microsoft Teams Rooms system||Peripheral devices||Display(s)|
|Focus 10' by 9'||2–4|
|Small 16' by 16'||4–6|
|Medium 18' by 20'||6–12|
|Large 15' by 32'||12–16|
Pro Tip – Now is a great time to start gathering information about the Microsoft Teams Rooms solution you’ve chosen.
You can procure your chosen system as a bundle or an integrated solution via device partners. You can also acquire a partner device dock and prepare your own Microsoft Teams Rooms solution by using a Surface Pro device and existing, supported AV peripheral devices.
You can acquire Microsoft Teams Rooms from a number of partners who are listed in the requirements article. Please visit the partners’ websites to learn more about these solutions and procurement options.
Depending on your deployment scale and approach, you might decide to have the Microsoft Teams Rooms and supported peripheral devices shipped to a central location for initial configuration and assignment. This might be a good approach for a staged rollout across many sites. Or, you might choose to ship the bundles directly to your sites.
Your organization must execute monitoring, administration, and management tasks on an ongoing basis, and it’s key to agree who will undertake these tasks early in your deployment.
Many organizations have an AV team or partner who manages their conference rooms and devices. This team should be involved in agreeing who will manage the Microsoft Teams Rooms devices going forward to monitor performance, and deploy software updates and hotfixes.
Consider which helpdesk queue you’ll route Microsoft Teams Rooms֪–related calls to, and provide an FAQ to the helpdesk team so they can better understand how to use Microsoft Teams Rooms and the key troubleshooting steps they can take. A good starting point for this FAQ is the user help and Known issues.
Microsoft Teams Rooms systems introduce new capabilities to your users. It’s important that you recognize that this will be a change for your users, and you should ensure your campaign identifies the benefits the new system will have for your users and the key talking points leads can use to discuss with their teams.
Consider scheduling show-and-tell events and poster drops at each site to inform your users of the new capabilities. You might also create in-room “quick start guides.” Consider finding a meetings champion on each site who can help others get up to speed and start using the devices.